FREE DELIVERY ON ALL ORDERS OF OVER £80.00 Please contact us for postal prices on orders under £80.00. Orders usually take between 3 to 7 working days .
Returns on any postage costs incurred are the full responsibility of the buyer and not James Rose Oriental Carpets.
Colour
Although we endeavour to achieve the closest photographic likeness, monitor colours can vary and therefore we cannot be responsible for colour variation. If you aren’t happy with the colour of your purchase you can, of course, return it to us within 14 days as stated in the Refunds section.
Prices Descriptions and Sizes
On occasions prices sizes and descriptions are unavoidably misdescribed therefore we reserve the right to cancel the sale of mis-priced items this will not effect you statutory consumer rights.
Guarantee
All our rugs and carpets carry a 12 month guarantee against faulty workmanship and materials. Our wooden flooring carries a minimum of twelve months guarantee ranging to a 25 year manufacturers guarantee depending on the product – please ask for further details.
Stock
If we do not have the item in stock we will do our utmost to source the item if available. Otherwise, we can offer to have the item made to your specific size and colourway.
Refunds
We will happily refund any purchase price within fourteen days to goods received back in showroom condition, with a valid receipt and with all labels attached. All items remain property of James Rose Oriental Carpets until fully paid for . Recovery of such items will be fully at the cost of the buyer whatever the cost.
Cleaning Disclaimer
We promise to take the very best of care cleaning your carpets and rugs but very rarely, natural vegetable dye colours can run, therefore we cannot be responsible should this occur. If carpets are not collected from cleaning repair or other within 8 weeks of leaving with us we reserve the right to sell the item or charge for storage.
It is a condition of James Rose Oriental Carpets allowing you free access to the material on this website that you accept the terms and conditions of this notice.This site does use cookies some may have already been set.The contents of this website are copyright to James Rose Oriental Carpets
The copying or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: (a) print or download extracts of the materials on this site for your personal use; or (b) copy the materials on this site for the purpose of sending or displaying to individual third parties for their personal information, provided that you acknowledge James Rose as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them
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James Rose Oriental Carpets does not make any claim of ownership in relation to any Third Party Marks. Use of a Third Party Mark in the Website does not constitute endorsement by/of the relevant owner of such Third Party Mark unless specifically stated.
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